Help Centre

Frequently Asked Questions

Everything you need to know about our payday loan service in India

General About Payday Loans
What is a payday loan and how does it work?

A payday loan is a short-term cash loan to help you cover urgent expenses before your next salary. Money Maitra payday loans work like this:

  • Apply online in under 10 minutes
  • Our team reviews and approves within 24 hours
  • Funds transferred directly to your bank account
  • Repay in full on the due date (tenure: 1-45 days, assigned by our team)

We exclusively offer payday loans no long-term home, vehicle, or EMI-based loans.

Who can apply for a Money Maitra payday loan?

You are eligible if you meet these criteria:

  • Indian citizen aged 21 to 55 years
  • Salaried employee
  • Minimum monthly income: 15,000
  • Valid Aadhaar card and PAN card
  • Active bank account with net banking or UPI
  • No current loan default

Our payday loan product is designed primarily for salaried applicants.

Why choose a payday loan over a bank loan?

Money Maitra payday loans are faster and simpler than most traditional bank credit products:

  • Speed: Approval in 24 hours vs. weeks for bank loans
  • No collateral: Fully unsecured - no property or guarantor needed
  • Minimal docs: Only Aadhaar, PAN, and salary proof required
  • Short tenure: Borrow only for 1-45 days - pay interest only for what you use
  • Zero prepayment penalty: Repay early without any extra charge
Is Money Maitra a registered and legal lender?

Yes. Money Maitra is operated by Astha Micro Finance Association , registered under the Companies Act 2013.

Loan Amount, Rates & Terms
How much can I borrow as a payday loan?

Money Maitra payday loans range from:

Minimum: 10,000 Maximum: 1,00,000

The exact amount sanctioned depends on your monthly income, credit score, and existing financial obligations. Our team decides the amount and tenure (1-45 days) best suited to your profile.

What is the interest rate on a payday loan?

Money Maitra charges APR 15%- to 35%. The actual rate offered depends on your credit score, income level, and profile.

All fees and charges are disclosed clearly in the loan offer letter before you accept. There are no hidden charges.

  • Processing fee: 10% of loan amount
What is the repayment tenure for a Money Maitra payday loan?

Money Maitra offers payday loan tenure between 1 day and 45 days. The exact tenure is assigned by our team based on your income, salary cycle, credit profile, and repayment capacity not chosen by you.

Repayment is a single full payment (principal + interest) on the due date. There are no EMIs or monthly instalments.

Can I repay my loan early? Are there any prepayment charges?

Yes! You can repay your loan early at any time. Money Maitra charges ZERO prepayment penalty. Early repayment reduces your total interest cost and improves your credit score. Simply pay via UPI, NEFT, or bank transfer at moneymaitra.co.in/repay and inform your loan officer.

Application & Documents
What documents do I need to apply for a payday loan?

The following documents are required:

  • Identity Proof: Aadhaar Card (mandatory)
  • PAN Card (mandatory for KYC)
  • Income Proof: Last 3 months' salary slips
  • Bank Proof: Last 3 months' bank statements
  • Photo: Recent passport-size photograph

Additional documents may be requested based on your profile.

How do I apply for a payday loan from Money Maitra?

Applying is simple and fully online:

  • Step 1: Fill the online application form at Money Maitra.co.in/apply
  • Step 2: Submit your documents (Aadhaar, PAN, salary slips, bank statements)
  • Step 3: Our team reviews and approves within 24 hours
  • Step 4: Loan agreement sent - review and sign digitally
  • Step 5: Amount credited directly to your bank account
How long does loan approval take?

Money Maitra approves eligible applications within 24 hours of receiving complete documents. Once approved and the loan agreement is signed, disbursement happens on the same business day via IMPS/NEFT directly to your bank account.

My loan application was rejected. What can I do?

Applications may be rejected due to low credit score, insufficient income, incomplete documents, or existing defaults. You can:

  • Contact us at info@moneymaitra.co.in to understand the reason
  • Improve your CIBIL score and reapply after 3 months
  • Apply for a lower loan amount that fits your income profile
Repayment & Default
How do I repay my payday loan?

You can repay via multiple methods:

  • UPI: Scan the QR code at moneymaitra.co.in/repay or use UPI ID astha202601qr@fbl
  • NEFT/RTGS/IMPS: Use our bank account details available on the repay page
  • Auto-debit: Via NACH mandate set up at loan origination

After payment, share the screenshot with your loan officer or email it to info@moneymaitra.co.in

What happens if I miss a repayment due date?

Missing a payment has the following consequences:

  • Negative impact on your CIBIL credit score
  • Recovery follow-up from our team

If you anticipate a delay, contact us immediately before the due date. We may be able to offer a short extension or restructuring. Email: info@moneymaitra.co.in

Still have questions?

Our loan experts are available Monday�Saturday, 9AM�6PM to help you.